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Hiring A Removal Company

When it comes to hiring a removal company to help move your furniture to a new house or into storage, it is worth doing your homework, so that you choose a professional and reliable company instead of a furniture removal cowboy.

Before hiring a removal company, it is worth noting that the Removals Industry Ombudsman Scheme provides the unregulated removals industry with a free, independent service to resolve disputes between member companies and their clients. All removal companies that are members of the National Guild of Removers and Storers have joined the scheme. You can find out more information at

Here are some other handy hints for hiring a removal company:

  1. You should get quotes from at least three removal firms. But don’t just go with the cheapest as it may be worth checking if the company offers any discounts, moving insurance, and so on.
  2. Expect the removal companies to send a representative to visit your home to assess your belongings before they can give you an accurate quote. This is standard practice for a reputable company. The quote you are given will usually be based on the expected number of hours needed to complete the move, as well as extras, such as any special containers needed, carpet laying, and unpacking.
  3. Make sure you hire a removal company at least two weeks before you are due to move as these companies can get booked up in advance, particularly if you need to move at the weekend.
  4. When hiring a removal company be honest from the start and tell them of any awkward, important or very heavy furniture that needs moving. You also need to tell the removal company how much furniture needs moving so they can arrange an adequately sized van and plan how many journeys will be needed.
  5. Wherever possible, make sure you hire a removal company that is a member of a reputable trade association, such as the British Association of Removers, the industry’s trade association that promotes good practice amongst its members, or the National Guild of Removers and Storers.